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Learn How to Fix Error 0x800ccc0f in Outlook 2010 and 2013 Version

If a user is encountering an error while using Outlook, then it can be a daunting task to understand the cryptic error codes. It can prove to be a challenge to resolve an issue that you don't fully understand. However, the user can skip the headache as in this blog, we have discussed the ways on how to fix error 0x800ccc0f in Outlook 2010 and 2013 version. As most of you already know that Outlook often encounters an error and puts a halt in accessing the data. It is advisable that users should a proper understanding of the common errors that can arise unexpectedly.

The users while using Outlook often get a message displayed on the screen, 'Sending / Receiving reported error (0x800CCC0F): The connection to the server was interrupted'. If you are encountering this error, then don't worry as it can develop without any warning, however, you can be prepared to resolve the issue and extract data from the severely damaged Outlook files.

What are the Reasons behind the Error '0x800ccc0f'?

  • If the Internet connection is not stable.
  • Another reason is incorrect set up of Outlook on the operating system.
  • When OST files get corrupt or damaged.
  • When Outlook is blocked by Firewall and the user is unable to send or receive messages.
  • Incorrect Server setting.

Learn to Fix the Error 0x800ccc0f in Outlook 2010 and 2013 Version

If you are exhausted to find a reliable solution on how to fix error 0x800ccc0f in Outlook 2010 and 2013 version, then don't worry as in this section we will discuss the multiple ways that can help you fix the issue on your own. Just make sure that you opt for the one that suits you and will help you fix the issue so that you can access your Outlook files without any hassle. Below, we have listed some of the ways that will enable the user to fix the error:

  • Determine the Internet Connection
  • Determine the internet connection on the operating system and examine if it is connected with the Exchange Server. You need to check the Gateway and the Internet connection to the Live Exchange Server. We suggest you make certain that the setup and the profile settings are correct.

  • Ensure that you Disable Firewall and Anti-virus
  • There is a high possibility that you are encountering an error due to the hindrance caused by your anti-virus software. The Firewall and anti-virus can cause hindrance in sending or receiving emails. To be sure if the user is having an error due to this reason, they need to disable the anti-virus and Firewall settings discussed below.

    • Open the 'Control Panel'.
    • Click on the 'Network Connections'.
    • Now, right-click on the 'Internet Connection Settings'.
    • Click on the 'Properties' from the 'Menu' tab.
    • From the 'Security' option, disable the 'Firewall'.

    If you want to sure if you have solved the issue or not, then you can add the outgoing SMTP server name and the incoming POP manually to Outlook account. Beneath, we have listed the steps to do it:

    • Open Outlook on your system and go to 'Tools'.
    • Click on the 'Email Account' option.
    • Now, go to the 'Change Existing Email Account' option and click on the 'Next' tab.
    • Click on the 'POP3' tab.
    • Fill the correct details for your POP3 mail server.
    • Click on 'Finish'.

    If after executing the above-mentioned steps, you are unable to fix the error, then it is advisable that you try another method to fix the error.

  • Examine Outlook Profile Settings
  • Examine your default Outlook Profile settings and if they are wrong, then fill the correct details. If you are unable to figure out what is wrong, then, it is suggested that you delete your current default profile and make a new Outlook profile. Once you create a new profile, then set it as the default Outlook profile and this way, you might fix the error.

  • Clear Suspicious Emails
  • There are chances that suspicious emails can be the reason that is causing the error. If you are encountering an error or you want to prevent the situation, then it is recommended that you delete the suspicious emails at once from your Outlook inbox and outbox. If you want to resolve the issue, then clear up the suspicious emails without any delay as it might corrupt your data.

  • Double-check the Router's MTU
  • Another reason behind the error can be due to the size of your router's MTU (Maximum Transmission Unit). It can hamper in receiving or sending emails. It is suggested that you double-check the MTU and change the settings to ensure that the message size is correct and not exceeding.

  • Launch Outlook in a Safe Mode
  • Launch MS Outlook in a safe mode if you want to fix the error. When the user will open Outlook, then there will no add-ins as the safe mode launches Outlook with basic settings and this way, the user will be able to identify a faulty add-in. Below are the steps that will help you open Outlook in Safe Mode:

    • Open 'Run'.
    • Now, type 'Outlook.exe' in the 'Dialog Box'.
    • Click on 'OK'.

    If after following the steps and starting Outlook in safe mode, you are unable to fix the error, and then try another solution.

  • Use the 'Inbox Repair Tool'
  • If none of the above-mentioned solutions was unable to resolve the error, then try the 'Inbox Repair Tool'. There is a huge possibility that OST file corruption is the real problem that triggers the error. To access the files and fix the error, you need to use the inbuilt tool 'ScanOST.exe' to repair the minor issues. You need to first locate the tool on your computer and launch it. However, let us inform you that this method can only fix the minor issues and fails to resolve any major issue or severe corruption.

  • Convert OST Files to PST Via OST to PST Converter
  • To fix the error '0x800ccc0f', this is one of the most reliable and safest solutions. Converting OST files to PST file format by using a professional OST to PST converter can fix the error without risking the security of your data. Opt for KDETools OST to PST converter to fix any major or minor issues as this tool ensures a 100% result. The advanced software can easily extract all the data from the damaged files without changing the original format. The user can recover the data by using the software and easily fix the error '0x800ccc0f'.


    In this blog, we have listed some of the ways to fix the error '0x800ccc0f'. We have mentioned multiple solutions, however, it is suggested to pick the one that suits your need and you will be able to carry out without making a mistake. We suggest you pick OST to PST converter to fix the error as it ensures safety.

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