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Learn How to Fix the Error 0x8004010F: Outlook Data file cannot be accessed

Make a note of the fact that when Outlook connects with Exchange Server, the entire mailbox items are stored in an (Offline Storage Table) OST file. It is a duplicate of the user's Exchange Server mailbox. When the Exchange Server is facing a downtime, then the users can still work on the OST file and all the modifications made are synchronized once there is internet connectivity. However, there are situations when the user faces an error and are unable to access their files. The error could be due to several reasons, but when the user receives a pop-up message, '0x8004010F: Outlook data file cannot be accessed' don't panic as it can be resolved.

An OST file can be damaged due to several reasons such as virus attack, bugs, sudden shutdown, exceeding file size, and etc. These are some of the common reasons that cause the error, however, if a user receives a message, '0x8004010F: Outlook data file cannot be accessed' then it can be due to Messaging Application Programming Interface (MAPI) error. This error occurs when the user synchronizes offline or while downloading Offline Address Book (OAB) files. Let us find out, the common reasons behind the error:

  • Incorrect setup of Outlook profile
  • OST file get corrupt
  • While changing the location of an OST file
  • When the user operates an old version of Outlook

Don't worry if you are unable to send or receive any emails as due to the error the users cannot access the data. We suggest you resolve the error by using a safe solution. Let us discover the multiple ways on how a user can fix the error '0x8004010F: Outlook data file cannot be accessed':

Ways on How to Fix MS Outlook Errors

Below we have listed some of the manual methods that can be used to fix the Outlook errors; however, these methods are applicable only on Outlook 2010 and 2013 version.

Manual Methods to Fix MS Outlook Errors

  • Make a New MS Outlook Profile

If you think the reason behind the Outlook error is due to a corrupt Outlook profile, then make a new MS Outlook profile and this way, you will be able to resolve the issue. The user needs to find the location of their default Outlook profile and make a new profile and set it as their default profile. In order, to make a new Outlook profile, the user needs to follow the below-mentioned steps:

Step 1: Locate the Default MS Outlook File

  • Open 'Control Panel' from the 'Menu' bar.
  • Click on 'Mail'.
  • Click on 'Mail Setup Outlook' from the 'Dialog Box'.
  • Click on 'Show Profiles'.
  • Choose the current Outlook profile.
  • Click on 'Properties'.
  • Again 'Mail Setup Outlook' will appear and then, click on 'Files'.
  • Now, make a note of the location of your default Outlook profile.
  • Click on 'Finish'.

Step 2: Recreate a New MS Outlook Profile

If a user needs to auto-setup their POP3 or IMAP email account, then they can follow the steps below:

  • Open 'Control Panel' from the 'Menu' bar.
  • From the 'Mail Setup Outlook', click on 'Show Profiles'.
  • Choose your recent Outlook profile.
  • Click on 'Add'.
  • Rename the new profile.
  • Click on 'OK'.
  • Fill all the relevant details such as email address, username, and password.
  • Click on 'Next'.
  • Once the configuration is finished, click on the 'Finish' tab.

The above-mentioned steps will enable the user to create POP3 or IMAP email account by auto-set-up. The user can create POP 3 or IMAP email account by using the manual method also.

Create IMAP or POP3 Email Account by Using the Manual Method

  • Open 'Control Panel' from the 'Menu' bar.
  • From the 'Mail Setup Outlook', click on 'Show Profiles'.
  • Choose your current Outlook profile.
  • Click on the 'Add' tab.
  • Rename the new Outlook profile in the 'Dialog Box'.
  • Click on 'OK'.
  • Now, a Dialog Box, 'Add New Account' will appear.
  • Click on the 'Manually Configure Server' option.
  • Click on 'Next'.
  • Now, choose the 'Internet Email' option.
  • Click on the 'Next' tab.
  • Fill your account details.
  • Click on the 'Test Account' settings option.
  • Choose 'Existing Outlook Data File'.
  • Click on 'Browse'.
  • A Dialog Box, 'Open Outlook Data File' will appear on the screen.
  • Choose the Outlook files you located earlier.
  • Click on 'OK' and 'Next'.
  • Click on 'Finish'.

Step 3: Setup the New MS Outlook Profile as the Default Profile

  • Open 'Control Panel' from the 'Menu' bar.
  • A Dialog Box will appear, 'Mail Setup Outlook'.
  • Click on 'Show Profiles'.
  • Choose the 'Always use this profile' option.
  • Now, choose the new profile.
  • Click on 'OK'.

If the user is unable to fix the Outlook error '0x8004010F', then select another way to resolve the issue. If you are unable to create a new MS Outlook profile, then you can also change the delivery location of the messages and fix the error. Let us find out how to proceed further to change the delivery location of the messages:

Change the Delivery Location of the Messages

Most of the users already have multiple email accounts in MS Outlook and making a new profile might not be suitable. If you are facing a similar issue, then follow the below steps to fix the Outlook error '0x8004010F'

  • Open MS Outlook and click on the 'Account Setting' option.
  • Click on the 'Change Folder' tab and extend it by clicking on the '+' sign.
  • Now, click on the 'Inbox' tab.
  • Click on the 'New Folder' button to make a new temporary folder.
  • Change the name of the folder and click on the 'OK' tab.
  • Choose the folder you created and click on the 'OK' button.
  • Check the message delivery location as it will indicate the location of the new folder.
  • Change the 'Temporary Folder' to the original location.
  • Now, click on the 'Change Folder' option again.
  • Click on 'Inbox' and 'OK'.
  • Click on the 'Send or Receive' option.

As you must have seen after executing the above-mentioned steps, if a user changes the message delivery location to a 'Temporary Folder' and once again alters it back to the original settings, then they might fix the error.

Final Words

If a user receives a pop-up message, '0x8004010F: Outlook data file cannot be accessed', then they can fix it by applying two methods that are, the manual approach or using the automated tool. If you are unable to fix the Outlook errors by using the manual method, then resolve the issue by using KDETools OST to PST Converter. This third-party software has advanced algorithms that can fix any major or minor Outlook issues. The user can easily fix the Outlook error '0x8004010F' without corrupting the data by using the tool.

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